Privacy Policy

Privacy Policy for Micronic.co.uk

Last Updated: 16/07/2024

1. Introduction

Welcome to Micronic.co.uk (the “Website”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our Shopify-based store, in accordance with the UK General Data Protection Regulation (GDPR) and other relevant laws.

2. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, shipping address, and payment details.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use the information we collect in the following ways:

  • To process transactions: We use your information to process payments and deliver products you purchase from us.
  • To improve our website: We strive to improve our website offerings based on the information and feedback we receive from you.
  • To communicate with you: We may contact you regarding your order or other products and services that may be of interest to you.
  • To comply with legal obligations: We may use your information to comply with various legal obligations.

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Compliance with Laws: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

5. Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

6. Your Rights

Under the UK GDPR, you have the following rights:

  • Access: You have the right to request a copy of the information we hold about you.
  • Rectification: You have the right to correct data that we hold about you that is inaccurate or incomplete.
  • Erasure: In certain circumstances, you can ask for the data we hold about you to be erased from our records.
  • Restriction of Processing: Where certain conditions apply, you have the right to restrict the processing of your data.
  • Data Portability: You have the right to have the data we hold about you transferred to another organization.
  • Objection: You have the right to object to certain types of processing of your data.

7. Cookies

We use cookies to enhance your experience on our website. For detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookie Policy.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: micronic@live.co.uk
  • By visiting this page on our website: https://micronic.co.uk/contact
  • By mail: Micronic Microphone Ltd, 1 Red Deer Court, Elm Road, Winchester, Hampshire, SO238SN

10. Complaints

If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). You can contact them by calling 0303 123 1113 or visiting https://ico.org.uk/